Create checklists for opening, closing, cleaning, goods receipt and other fixed routines. Every completed task is saved with the time and the name of the person who completed it.

Choose between tick boxes, number entry, multiple choice and group tasks. The task type can be changed after the task is created.

Collect several subtasks in one group, for example a fire safety round. Each subtask can have its own frequency and its own responsible person.

Set tasks to repeat daily, weekly, monthly or at an interval, for example every fourth Monday. A deadline time can be set.

Fixed tasks without a date appear at the bottom of the day's list and are never overdue. They reappear after a chosen time: 1 minute, 1 day, 1 week, 1 month or 1 year.

Add step-by-step instructions to each task, with images, video or documents. New employees can carry out the routine correctly without verbal training.

Tasks are assigned to a job title or a key role, not to an individual. The task follows the role when employees leave or change position.

Each employee only sees their own tasks on the due date, collected across locations and roles.

Managers see in real time which tasks are completed, not completed and remaining. The overview can be filtered by job title.

Log temperatures for fridges, freezers, thawing, cooling, hot holding, heat treatment and goods receipt. Each unit has its own minimum and maximum values.

A value outside the limits can create a deviation automatically, with one click from the employee or through a full deviation form. Applies to number and multiple choice tasks.

Choose who is notified when an employee adds a note or an invalid value to a task.

All previous responses to a task are stored in a log. The log is used as documentation during inspections.

Pause a task, for example when a freezer is out of service. The task resumes when you switch it back on.

When you activate a procedure, ready-made tasks are included, for example temperature checks and alcohol serving routines. The templates can be used as they are or adapted.

Copy single tasks or whole groups, and move tasks between groups. Links to procedures are kept in the copy.

All employees can report deviations, faults and improvement suggestions from the app. This can also be done from a shared tablet in display mode.

Anonymous submission can be enabled per category. It gives employees a safe channel to speak up.

The responsible person receives a push notification when a deviation is reported and can act straight away.

Each deviation has a status. Handled cases are archived automatically and can be searched later.

The case handler can chat directly with the person who reported the deviation, inside the case.

Create actions from a deviation. The action becomes a task in the responsible person's list.

Choose who receives and handles cases in each category, and whether a case is visible to everyone or restricted.

Give each category a prefilled title and description with fixed fields or control questions. This gives more complete deviation reports.

The deviation module can be used as a whistleblowing channel under the Norwegian Working Environment Act. Employees can report censurable conditions, anonymously if they wish. Only selected recipients see the case.

A personal category is used for personal matters. Only the reporter and selected recipients see the case, and the reporter can edit or delete it at any time.

Turn paper forms such as order forms and daily reports into digital forms in Runwell.

Create your own categories and subcategories for deviations and feedback, and set the order. Categories can differ between location types, for example hotel and restaurant.

Employees register self-certified sick leave and absence in categories set up by the manager. The manager gets an overview of the absence.

Ready-made risk assessments come with the handbooks as a table in Runwell Docs, with columns for risk, probability, consequence and action. The table can be edited and extended.

Register each risk with category, description, severity, probability and action. All assessments are shown together in a risk matrix that can be linked to features in Runwell.

Link each risk assessment to a task, a course, a key role or a procedure. This documents that the risk is followed up.

Fill in the template in Excel, Google Sheets or Numbers and upload the CSV file. Many risk assessments are added at once.

Ready-made templates for hazard mapping in food, alcohol, tobacco, fire and electrical safety. On Basic, the mapping is part of the procedure and the handbook, for example food safety (IK-mat). From Standard, the detailed mapping is done in the risk matrix, with chemical, physical, allergen and biological hazards and temperature requirements for chilled, frozen, heat treatment, hot holding and cooling.

Ready-made risk assessments for common hazards in the hospitality industry, including psychosocial work environment, threats and fire.

Create your own categories for risk assessments so the matrix follows the structure of your business.

Current national laws and regulations for the industry are ready in Runwell, and most are updated automatically.

Upload municipal regulations and guidelines, for example local alcohol policy guidelines, as a document or link.

Set an expiry date on regulations with limited validity. You get a reminder before it must be renewed.

Each procedure shows which laws and regulations it is based on. The same is shown on the inspection button.

Set annual HSE goals. The status of risk assessments, deviations and training is pulled into the HSE plan automatically.

A dedicated HSE calendar for the annual action plan, with safety rounds, staff meetings and reviews.

Add your occupational health service as a supplier with an agreement, and document the BHT plan and annual report. The occupational health service can be invited in and work directly in Runwell, with access to risk assessments, the HSE plan and documentation. Runwell has its own occupational health partners for customers without an agreement.

Risk assessments, courses and meeting minutes for workload, conflicts, threats and harassment.

Appoint a responsible key person, upload supplier declarations and risk assess suppliers. Used for reporting under the Norwegian Transparency Act.

Choose the inspection type, and the relevant documentation is shown: procedures, task log, deviations, training and risk assessments. One button gives the inspector what they need.

Inspection button for inspections by the Norwegian Food Safety Authority (Mattilsynet). Shows the food safety handbook, temperature logs, cleaning routines, traceability, allergen control and training.

Inspection button for the municipal alcohol licence inspection. Shows the alcohol handbook, licences, licence manager and deputy, documentation of a passed knowledge test and serving routines.

Inspection button for inspections by the Norwegian Labour Inspection Authority (Arbeidstilsynet). Shows the HSE plan, risk assessments, safety representative, occupational health service agreement, HSE training and deviations.

Inspection button for inspections by the fire service. Shows the fire safety handbook, fire drawings, evacuation plan, self-inspections and emergency preparedness training.

Inspection button for inspections by the Norwegian Consumer Authority (Forbrukertilsynet), with relevant documentation collected in one place.

Inspection button for electrical safety inspections. Shows documentation and self-inspections for electrical installations and equipment.

Create your own inspection buttons for other checks, for example internal audits or the chain's own inspections.

Record the inspection report, who visited and the result. The history shows the development over time.

Runwell alerts you when documents expire and mandatory tasks are due, so you are ready before the next inspection.

A procedure collects everything that belongs to an area: courses, key roles, key documents, tasks, laws, suppliers and insights.

Map the needs together with the people involved before a procedure is introduced, and repeat the mapping every year.

Each part of a procedure can be set as active or inactive. You can prepare content before it is launched to employees.

Register suppliers and upload delivery notes as PDF or image. Goods can be traced one step back and one step forward.

Upload alcohol licences, serving licences and other key documents. One document can be used in several procedures.

Store safety data sheets, chemical registers and machine user manuals as PDF or link.

Organisation number, legal name, address and evacuation plan are entered once and used in handbooks and during inspections.

Write documents directly in Runwell with headings, tables, images, links and a table of contents.

Upload any type of file, for example PDF, images, Word and Excel, up to 20 MB per file. PDF, PNG and JPG are previewed directly in Runwell. Other file types are downloaded to be opened.

Insert live data about key people in a document. The content updates automatically when a key role gets a new person.

Require employees to confirm that they have read a document, with a validity period, for example one year. You see who has confirmed and can reset confirmations when the document changes.

Decide who can read and edit each document: everyone, selected people, job titles or key roles.

When you replace a file, the previous version is archived automatically and remains available.

Set a date for when a document should be reviewed, with a note to the editors.

Set an expiry date on licences, agreements and certificates. Runwell alerts you before they expire.

Ready-made folders for the documents the location must have, adapted to the location. Title, emoji and description can be changed.

Search across documents and within each document, also on mobile.

A shared document area for the whole organisation, managed from head office. Files are shared across all or selected locations.

One document is shared with all or selected locations. Changes to the original are updated everywhere.

Publish templates from head office. Each location makes its own copy and adapts it.

Share a document with exactly the people who need it, for example only bartenders at 5 of 10 locations. Sharing can be limited by location, job title, key role and individual.

Ask all locations to upload their version of a document. A counter shows who has delivered, and missing documents are marked in red.

Documents shared with "All locations" automatically become available to new locations created later.

Add as many locations as you need and switch between them in the app. Each location has its own tasks, employees and documents.

See deviations, missing documentation, inspections and training for all locations in one place, with the option to drill down into each location.

Deactivate a location in the off-season. Billing stops, the data is kept, and the location can be reactivated.

Four access levels: super administrator, administrator, employee and display. Administrator is set per location.

A shared profile for a tablet or computer in the kitchen. Employees can complete tasks, report deviations and see the overview with widgets for the location, without their own login.

Each job title has its own access level and its own requirements for courses and documentation. Ready-made templates are included.

Define roles such as safety representative, licence manager, general manager and union representative. Runwell alerts you when a role is vacant.

When a key role gets a new person, everything linked to the role updates automatically: procedures, tasks, chats, living documents and risk assessments. Nothing needs to be changed manually when someone leaves or changes role.

Employees are invited by email and get a guide to their first login. Pending invitations can be resent.

Add many employees at once with a CSV file from Excel.

Import employees automatically from payroll and scheduling systems. Planday is supported today, and more systems are in development. See Integrations for details.

See key roles, position, access level and training status for each employee.

Send private messages to anyone in the organisation from mobile and desktop.

Create group chats for teams, shifts or departments. On Standard, group chat works within one location. From Pro, group chats can span locations, for example with all head chefs in the chain.

A channel where only administrators can post. Used as a notice board or intranet for important messages.

Members are added and removed automatically based on job title. New employees end up in the right chats from day one.

See who has and has not read a message.

React to messages with any emoji, with access to all emojis, and see who has reacted.

Reply directly to a message in the thread, and edit or delete your own messages.

Send images, documents and other files directly in the chat.

Type @ and the name to mention a colleague in a message. The person mentioned is notified.

Search for and send GIFs directly in the chat, through the integration with Giphy.

Mute notifications per chat and pin important chats to the top.

Create meetings and events, invite employees and see who is coming.

Add an agenda before the meeting and minutes afterwards. Each event also has its own chat.

Give participants tasks and documentation requirements, and register deviations directly from the meeting. The status updates automatically, so you can always go back to the meeting and see how tasks and deviations have been followed up.

Create separate calendars for, for example, HSE, catering and staff parties.

Link calendars to the HSE plan so the calendar works as an interactive action plan. Used for example for the psychosocial action plan, fire prevention action plan and working environment committee (AMU) meetings. Agenda, minutes and tasks from each meeting are documented automatically.

Turn on automatic sync, and events from Runwell appear directly in Outlook or the calendar on your phone.

You pay per user only for the days the user has access. Overpayment becomes a credit on the next invoice.

No commitment beyond the period you have paid for, unless otherwise agreed.

Choose monthly or annual billing. Annual billing gives a 10% discount.

Upgrade or change your plan and billing interval whenever you want. Changes are billed pro rata.

Try Runwell free for 14 days without entering a payment card.

Receipts can be sent automatically to your accountant by email.

Runwell is available as an app for iPhone, iPad and Android.

All of Runwell can be used in the browser, without installation.

Each user chooses their language: Norwegian, English, Swedish, Danish, Finnish or Polish.

A personal home page where each employee chooses, moves and removes widgets.

Notifications about tasks, deviations, chat messages, expiring documents and new roles are sent straight to the phone.

Through RunLab, customers can test beta features and give feedback directly to the product team.

Data is stored with AWS in Ireland, spread across several data centres.

Data is encrypted both in transit (TLS 1.3) and at rest.

A GDPR-compliant data processing agreement is entered into with all customers.

The customer owns their data. On cancellation the account is kept, and it is deleted 30 days after you request it.

Agreed uptime, response times for enquiries and service credits if the requirements are not met.

Runwell helps you set up the system at no extra cost.

Chat with support directly from the app or send an email to support@runwell.no.

Articles and guides for all features at help.runwell.com.

Runwell helps you move data from the system you use today.

A digital meeting where managers are trained in Runwell, so they can train their own employees.

A fixed contact person at Runwell who knows your business.

Dedicated follow-up with regular reviews and help with rollout across the whole chain.

Complete template for food safety internal control (IK-mat) with handbook, hazard analysis, routines, temperature checks and suppliers. On Basic, IK-mat is a simpler, document-based version: training is documented on a form that is printed, signed and uploaded again. From Standard, IK-mat is fully integrated with the training module and the risk matrix.

Complete template for alcohol internal control (IK-alkohol) with handbook, serving routines, licence manager and deputy as key roles, and upload of documentation of a passed knowledge test. The knowledge test itself is taken with the municipality. On Basic, IK-alkohol is document-based, with training documented on a signed form. From Standard, IK-alkohol is fully integrated with the alcohol course in the training module and the risk matrix.

Template for internal control for tobacco sales, with key roles, routines and regulations. On Basic, IK-tobakk is document-based, with training documented on a signed form. From Standard, IK-tobakk is fully integrated with the training module and the risk matrix.

Template for a fire safety handbook and emergency preparedness procedure with fire drawings, evacuation plan and self-inspections. On Basic, it is document-based, with training documented on a signed form. From Standard, it is fully integrated with a location-specific emergency preparedness course in the training module and the risk matrix.

Template for HSE with action plan, risk assessments and roles for safety representative and manager. On Basic, it is document-based. From Standard, it is fully integrated with the HSE plan, the training module and the risk matrix.

Template for an employee handbook adapted to your business.

Ready-made policy for preventing and handling sexual harassment.

Search and filter all templates from Runwell and from your own organisation. The copy you create is independent of the original.

The templates you get depend on industry, location type, country and whether the location sells food, alcohol or tobacco.

Clock in and out through Planday directly from Runwell.

Employees and positions are synchronised automatically from Planday. Departments are linked to locations and employee groups to job titles.

Employees see their shifts from Planday under "My shifts" in Runwell.

Employees request absence directly from Runwell. The request is linked to the absence accounts in Planday.

See who is on shift right now and who has clocked in, not just your own shifts.

A dedicated Planday widget on the home page gives quick access to information from Planday.

Wireless temperature sensors supplied and followed up by Runwell, preconfigured for fridges and freezers. The sensors are an add-on service and are invoiced in addition to the subscription, per sensor. Request a quote for your location.

Runwell integrates with the sensor supplier Recasoft.

Runwell integrates with the sensor supplier Temperaturvakt.no.

Runwell integrates with the sensor supplier Disruptive Technologies.

Runwell integrates with the sensor supplier Airthings.

Runwell integrates with the sensor supplier Tmesh.

Runwell integrates with the sensor supplier Sensius.

Get an alert when the temperature is outside the limits, when a reading is missing or when a sensor loses connection. SMS is billed by usage.

See readings and repeated deviations over time. Used as a basis for maintenance before equipment fails.

The sensors connect to a hub on the mobile network and store readings locally if the connection drops.

The sensors measure continuously, every 5 or 15 minutes depending on the sensor type.

If a sensor does not deliver data, the task becomes visible to employees and can be completed manually.

Share courses and employee surveys made in Typeform through the training module.

Runwell has an open API for integrations with other systems.

Integrations built for the chain's own systems.